Retail Consulting Firm

Change in the retail industry has been accelerated by the events of the last several years. Shifting and erratic consumer behavior has accelerated the challenges facing many brick-and-mortar retailers. Established direct-to-consumer businesses have largely thrived, while many are struggling with the challenge of digital transformation. And all are affected by post-pandemic labor and supply-chain disruptions.

CR3’s retail experts are adept at addressing these challenges and more. We work throughout the organization, creating sophisticated logistics solutions, assessing and optimizing inventory, and generating solutions to non-merchandise operating functions such as staffing and salesforce management.

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Coffee Retailer

Coffee Retailer

The company was a Seattle-based coffee retailer that was unprofitable for years and eventually forced to file for bankruptcy. CR3 professionals were engaged as financial advisors and sought to maintain operations while managing 363 sale and bankruptcy processes.
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Electronics Wholesaler & Retailer

Electronics Wholesaler & Retailer

The wholesaler and online retailer offered general hobby products to 1,500+ independent retailers and direct to consumers internationally. The financial strain came from multiple angles and CR3 was engaged as CRO to revitalize the restructuring.
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JCPenney

JCPenney

JCPenney is a publicly traded company with 846 corporate locations and 12B in annual revenue that elected to file Chapter 11 bankruptcy due to COVID-19 shutdowns, C-suite turnover, and changes to the business and merchandising plans.
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Jewelry Retail Store

Jewelry Retail Store

The client was the parent company of a $2B revenue operator of 1900 diamond and jewelry in-line mall retail stores across North America serving millions of customers per year.
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Mall Retailer

Mall Retailer

The client is an omnichannel mall retailer with several hundred stores across North America. Several years of declining sales led to 300+ stores closings while the online business grew to approximately 1/3 of the sales. The CR3 team took four weeks to complete an assessment and issue a report to management.
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The Paper Store

The Paper Store

The company is a family-owned retailer of specialty gifts with 86 locations in the northeastern U.S. The company's term lender engaged CR3 to evaluate its position before and during the company's Chapter 11 bankruptcy filing.
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Explore Professionals

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Sean  Cunningham

Sean Cunningham

Partner
Suzanne  Roski

Suzanne Roski

Partner
Sugi  Hadiwijaya

Sugi Hadiwijaya

Partner
David  Tiffany

David Tiffany

Partner

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Keys to Ensuring a Successful Roll-Up

Roll-up mergers can create significant value through scale and cost savings, but not all roll-ups perform as expected. Speed of integration may be the most challenging factor when acquiring and consolidating multiple assets.

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Managing the Insource/Outsource Mix within a Restaurant Environment

Ensuring every detail throughout the customer experience, as well as the back office, is executed according to a specific vision can lead to success, but it often means taking on functions internally that the business is not well-positioned to execute, or outsourcing functions that are best performed in-house.

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Performance Improvement, A Primer
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Performance Improvement, A Primer

This introductory article is first in a Performance Improvement series. Subsequent articles will isolate and expound upon specific tools and techniques.

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