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The client is an omnichannel mall retailer with several hundred stores across North America. Several years of declining sales led to 300+ stores closings while the online business grew to approximately 1/3 of the sales. The CR3 team took four weeks to complete an assessment and issue a report to management. Utilizing a revised purchasing plan, the client successfully met sales goals for the season. CR3 followed up with a segment analysis which revealed a potential strategic plan for a bricks and clicks strategy that had not been previously explored, developed a detailed plan around the improvement of inventory management, and oversaw pursuit of these plans.
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